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Software License Reporting

Software Licensing reports do not differentiate between paid and free software versions.
When reviewing Software Product License Reports for Asset Management and Inventory Solution, it is noticed that software isn’t differentiated between paid and free versions, such as the Adobe Acrobat Reader.

Cause
It is beyond the scope of the out of box Software Licensing process to be able to automatically determine and categorize software versions and variations (such as paid and free versions) for the user. Instead, the user must manually configure these specifically by using Asset Management, Inventory Solution and Software Management Solution.

For Asset Management, Software Licensing must be configured with software purchases and software licenses for each software product to apply to Software Licensing. If this is not performed in its entirety, software may be misreported under the wrong software product, resulting in paid and free versions being seen as the same version.

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